How Do I Request My Personal Data from TrustyFans?

Modified on Wed, 23 Apr at 9:18 PM

At TrustyFans, we prioritize your privacy and are committed to transparency regarding the personal data we collect and process. Depending on where you live, you may have the right to access, correct, or delete your personal information under laws like the GDPR, CCPA/CPRA, and other global privacy regulations.


This article explains when and how to request your personal data — and what to expect once you do.




What Is a Personal Data Request?

A personal data request allows you to:

  • Access the personal data we’ve collected about you
  • Correct inaccurate information
  • Delete personal data, subject to legal limitations


We take every request seriously and aim to respond as quickly and transparently as possible.




Who Can Make a Data Request?

We honor data requests from users in regions with established privacy laws, including:


  • U.S. residents in states like California, Virginia, and Colorado
  • EU/UK residents protected under the General Data Protection Regulation (GDPR)
  • Other regions with active data privacy laws


Not in one of these regions? You can still submit a request. While we are not legally obligated to fulfill every request, we review all submissions in good faith and aim to uphold transparency and trust with our community.


You can request your data if you are:


  • A Creator with a registered TrustyFans account
  • A visitor who has interacted with the site (e.g., left a review, consented to cookies, subscribed to emails)




How to Submit a Personal Data Request

To request your data:

  1. Visit trustyfans.com/contact-us
  2. From the "Reason for Contacting Us" dropdown, select “Legal & Law Enforcement Inquiries”
  3. Include the following in your message:
    • A statement explaining your data request
    • The type of data you'd like to access, correct, or delete
    • Your name and the email address associated with your TrustyFans account (if applicable)




What to Expect After Submission

  • We will confirm receipt of your request
  • We may request identity verification for security
  • We will process your request in accordance with applicable laws


Timeline:

  • U.S. (CCPA/CPRA): Up to 45 days
  • EU/UK (GDPR): Typically 30 days


We’ll notify you if additional time is needed based on the complexity of your request.




What Data Will Be Provided?

Depending on your user type and local regulations, your data may include:

  • Personal Identifiers (name, email address)
  • Account Info (profile details, subscription level)
  • Content & Interactions (reviews, creator bio, uploaded media)
  • Usage Data (logins, saved filters, preferences)
  • Communication History (support emails, contact form messages)


Some data may be exempt from disclosure due to platform security or legal compliance.




How We Handle Cookies

TrustyFans uses a cookie consent manager powered by Usercentrics to give all visitors control over data tracking.

  • When you visit, you'll see a cookie banner
  • You can choose which cookies to allow (e.g., strictly necessary, performance, marketing)

We do this to comply with privacy laws like GDPR and CCPA, and to give users control over their experience.




Want to Permanently Delete Your Creator Account?

If you're a Creator and want to delete your entire account - including your profile and all associated data - you can follow our step-by-step guide:


How to Delete Your Creator Account 


⚠️ Note: Account deletion is permanent and cannot be undone. This removes all data, content, and settings associated with your Creator account.




Protecting Your Privacy

We take your privacy seriously and have implemented measures to protect your personal data. For more information, please review our Privacy Policy. If you have any further questions or need assistance with your personal data request, feel free to contact our support team.

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